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Privacy Policy

Last updated: July 21, 2026

The Junk Plug (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, contact us, or use our junk removal, hauling, and demolition services on Long Island.

Information We Collect

We may collect information you provide directly to us, including:

  • Name, phone number, email address, and service address
  • Details about the job you request (type of junk, photos, scheduling preferences)
  • Messages you send by call, text, email, or social media (including Instagram)
  • Payment and billing information when you hire us for a job

When you visit our website, standard technical data may also be collected automatically by our hosting provider or analytics tools (such as IP address, browser type, device information, and pages viewed).

How We Use Your Information

We use the information we collect to:

  • Respond to quote requests and schedule jobs
  • Provide junk removal, hauling, and demolition services
  • Communicate with you about appointments, estimates, and follow-up
  • Process payments and keep business records
  • Improve our website and customer experience
  • Comply with legal obligations

How We Share Information

We do not sell your personal information. We may share information only as needed with service providers who help us operate (for example, payment processors, disposal facilities, or hosting providers), or when required by law.

Photos

If you send photos for an estimate, we use them to quote your job. With your permission, we may also use before-and-after job photos on our website or social media. We avoid showing personal details that identify you or your address unless you agree.

Data Retention

We keep customer and job information only as long as needed for our business, legal, and tax purposes, then delete or securely dispose of it.

Your Choices

You can ask us to update or delete your contact information, or stop marketing messages, by calling or texting 631-335-7925 or messaging us on Instagram at @thejunkplug.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest version.

Contact Us

Questions about this Privacy Policy? Reach The Junk Plug at: